Frequently Asked Questions
Here are some of the most commonly asked questions we have received and the answers we would typically use as a reply. If you have a question that is not dealt with here please e-mail it to firstname.lastname@example.org.
Question 1:- How long will delivery of my personal finance budgeting software take?
Answer:- We try to despatch all orders within 24 hours of receiving them. We use Australia Post’s receipted mail system. This means that someone must sign for the package at the receiving end. If no-one is at home a card is left and the package is returned to the local Post Office for your collection at a convenient time. In the rare event that a package goes missing it can be traced using a Bar-Code attached to the package.
Usually we despatch on the same day an order is placed (apart from week-ends of course). We are based on the Sunshine Coast of Queensland in Australia, so delivery times vary according to distance. Typically, delivery to Brisbane is one day, Sydney is two days, Melbourne is three days and Perth is around seven days. International Orders vary depending on distance.
Question 2:- Is Simply Budgets suitable for Currencies other than Dollars?
Answer:- The currency displayed in the personal finance budgeting software is determined by the settings on the individual computer’s Control Panel. As long as the currency uses a decimal base, the software will work fine.Â Dollars, Pounds, Rands, Yen, Peso’s, Euro’s……. No problems with any known currencies at this stage.
Question 3:- Will Simply Budgets run on an Apple Mac Computer?
Answer:- Not as yet, Sorry.
Question 4:- Is Simply Budgets easy to use?
Answer:- Most people find they can understand how this system works quite easily. Some people have messaged me within 24 hours of receiving their personal finance budgeting software telling of how it has already made a big impact on their financial outlook. If you do encounter any difficulties, the manual is printed in full colour and set out in a logical step-by-step format. Help is as close as an e-mail away if it is needed.
Question 5:- What are the computer requirements for Simply Budgets?
Answer:- Simply Budgets will run on any Pentium based IBM computer with a CD-ROM drive and 32mb of RAM. It requires Windows 95 (second edition) or above.
Question 6:- Is Simply Budgets suitable to use with a Line of Credit Mortgage?
Answer:- Absolutely! In fact if you have a Line of Credit you will struggle to get the most from your financial structure without a program like this! Simply Budgets has a built in interest calculator to estimate your monthly interest payments. This will allow you to effectively plan your debt reduction strategies and then set yourself achievable daily targets that actually make it happen!
Question 7:- I have a Mortgage Offset Account. Will Simply Budgets be suitable for me?
Answer:- Because it is important to keep as much money as possible in your Offset Account, Simply Budgets will help you to prepare a plan for the next year (and beyond) that will help you squeeze the maximum benefit from this type of account.
Question 8:- Can I pay my bills by Credit Card using this system?
Answer:- You certainly can! In fact, Simply Budgets will allow you to create a plan for your Credit Card spending for the entire next year. You should never blow-out your Credit Card again!
There is one restriction though! At present, Simply Budgets only allows for the use of one Credit Card that is paid in full each month. If you have other Cards that are overdrawn you should enter them as if they are Personal Loans that need to be repaid on a regular basis until they are paid off.